Switching from ServiceM8
No job caps. No feature tiers.
ServiceM8 charges by how busy you are and unlocks features as you climb the plans. Teamsmith is one flat plan: every feature, unlimited jobs, $30 per user per month.
Teamsmith vs ServiceM8, side by side
How the two stack up on the things that matter when you're running jobs, crews and invoices every day.
| Feature | Teamsmith | ServiceM8 |
|---|---|---|
| Pricing model | One plan: $30 per user, per month. Every feature included | Five tiers from $29 to $349/month; features unlock as you pay more |
| Job limits | Unlimited jobs, quotes and invoices on every account | Job caps per plan (50–1,500/month); a busy month can force an upgrade or per-job overage |
| Forms & compliance | Drag-and-drop form builder included for everyone | Electronic forms locked to the $79+ Growing plan and above |
| Reporting | Full reports catalogue (profitability, aging, utilisation) plus a custom report builder | Basic built-in reports; deeper analysis usually means exporting to Excel |
| Client portal | Real client portal: quotes, invoices, job info and online payment in one place | Booking widget and payment links, but no log-in portal with quote and job history |
| Progress claims & deposits | Built in: claim a deposit or stage payments against any accepted quote | No progress billing; built around one-off job invoicing |
| Quoting | Branded quotes with online acceptance, versioning and automatic follow-ups included | Solid quoting; premium “Proposals” reserved for the $149+ Premium plans |
| Field app | Full-featured web app in any browser, plus a native iPhone app with feature parity | Excellent iPhone/iPad app; Android crews get the cut-down ServiceM8 Lite |
| Accounting sync | Two-way Xero and MYOB Business sync | Xero, MYOB and QuickBooks Online |
| Per-seat cost for big crews | $30 per user, predictable as you grow | Unlimited users per plan, which can be cheaper for large teams with modest job volume |
Pricing model
Job limits
Forms & compliance
Reporting
Client portal
Progress claims & deposits
Quoting
Field app
Accounting sync
Per-seat cost for big crews
Based on publicly available ServiceM8 pricing and documentation, August 2026. Plans and prices in AUD and may change. ServiceM8 is a trademark of ServiceM8 Pty Ltd, which is not affiliated with Teamsmith.
Fair's fair
But… their iPhone app is genuinely great
Credit where it's due: ServiceM8 has been at this for over fifteen years, and its iPhone field app is one of the most polished in the industry. And because its plans include unlimited users, a big crew that runs relatively few jobs can come out cheaper on ServiceM8 than on any per-user product, Teamsmith included.
If that's the deal-breaker for you, ServiceM8 might be the right fit. If not, read on.
Reporting
Know which jobs actually made money
ServiceM8 users tell reviewers they outgrow its reports and end up back in Excel. Teamsmith ships a full reports catalogue, plus a custom report builder for the questions we didn't think of.
- Job profitability, invoice aging, staff utilisation, quote win rates and more
- Filter by client, team member, job type or period, then drill into the jobs behind the numbers
- Build and save your own reports from curated job and invoice data sources
Client Portal
Give clients more than a payment link
Property managers and repeat clients don't want a new SMS link every time. They want one place to see every quote, invoice and job, and Teamsmith gives every client exactly that, at no extra cost.
- Clients view and accept quotes online, and you’re notified the second they do
- Every invoice payable by card from the portal or straight from the emailed link
- Automatic quote follow-ups and payment reminders do the chasing for you
Get Paid
Deposits, progress claims and paid-on-the-spot
Bigger jobs need more than a single invoice at the end. Take a deposit when the quote is accepted, claim progress as stages complete, and let clients pay by card, link or QR code.
- Deposits and progress claims against any accepted quote, with the balance tracked for you
- Pay-by-link and QR on every invoice, synced to Xero or MYOB when it’s paid
- Automatic payment reminders on your schedule: polite, branded and relentless
Outgrowing ServiceM8?
The complaints ServiceM8 users post most often, and what Teamsmith does about them.
Switching from ServiceM8 is a one-arvo job
No lock-in contract on their side, none on ours. Here's the whole move.
Export your data
Grab a CSV export of your clients and job history from your current tool. Every platform has one, and we can point you to it.
We help you map it
Send it to our Aussie support team and we’ll help you map and import it for free during your trial. Clients, sites and contacts land ready to use.
Run a real job
Quote it, schedule it, do it, invoice it. You’ve got 14 days with your whole crew, every feature, no credit card.
Bring your whole crew
14 days free, every feature, unlimited jobs. We'll even help you move your ServiceM8 data across.
Start your free trial